The heavy accent of policemen of cyber city Gurgaon has become a cause of worry for the Haryana Police. The city wants its force to be more presentable, a force fit to interact with the cosmopolitan people of this upcoming city .
In this regard, the Gurgaon police commissioner has decided to get about 300 front desk policemen to go through rigorous training in English language to overcome the heavy local accent.
"Ever since the implementation of the commissionerate policing system in Gurgaon, we have been working hard to make our force presentable but we have succeeded at the rate of three per cent only. Apart from other interpersonal social skills, the major challenge before us is getting rid of the local Haryanavi accent," said Commissioner Mohinder Lal.
The commissioner added the Haryanavi accent was hard to overcome compared to other languages. "Earlier also we trained our policemen in language skills at Hero Mindmine but we did not achieve much success. Now we have decided to get them trained by language experts at the British School of Language (BSL)," he said.
Apart from that, a lot of BPOs, including Raman Roy's Quatrro BPO Solutions, have been engaged in training the policemen improve their language skills.
Experts from eBay, Mumbai recently visited Gurgaon to train policemen in various techniques on cyber crime.
Gurgaon has 26 police sta tions and one hi-tech police control room with separate multiple helplines for women and senior citizens.
Several new police stations have been opened in private posh townships also.
"Residents living in these colonies have high expectations from the police and they expect the policemen to present themselves well and speak to their satisfaction," the commissioner said.
"We have decided to fill the gap by rigorous training of our force," he said.
From: HT, May-17-08