In all this the sufferer is the resident. R. N. Wahi, a resident of Phase-II, said, "Power cuts are frequent here and when we approach the competent authorities they say that supply is being distributed to local sub-stations without interruption. We are helpless when we are told that the fault lies on the part of the maintenance agency, which is the DLF".

According to Mohan Lal Yaday, a resident of Phase-III, "The trans- formers are unable to sustain the load of extra distribution with the result they get damaged often. We have held meetings with the DLF authorities who always pass the buck on the DHBVN and vice versa."

"Our main concern is frequent breakdowns in the locality which takes place due to the extra load on old transformers. If we talk of the recent past, breakdowns caused power cuts for 10 to 15 hours and sometimes even more than 20 hours. However, the situation has improved little but the reason for breakdowns still prevails," said Sandeep Virmani, a resident of DLF Phase-I.

It is worth noting that these transformers have almost outlived their life and they need to be replaced with high quality electric wires and poles. The DLF, which developed the locality claims it has done its duty and that now it is the license holder's job to take up new replacements.

A similar response came from the DHBVN. "It is the responsibility of the concerned coloniser to improve infrastructure related faults and replace them," said A. K. Jain, Superintending Engineer, DHBVN. However, he too threw the ball in the HERC court saying, "The commission has till date not clarified which of the two is supposed to take care of the electricity issue. This is creating confusion." Now it remains to be seen how much time the HERC takes to clarify the same in view of the welfare of the residents.