This time around, they have approached the chief secretary of Haryana for intervention. They were left with no alternative, since the condition of the roads and other basic amenities in the colony is deteriorating fast and the local authorities have failed to deliver.

Residents complain that the both the access roads - Sheetla Mata Road and the Palam Vihar Road - are in such a bad shape that they cannot be used. They are full of potholes and heavily encroached, restricting the movement of the residents and visitors.

Frustrated residents recently wrote a letter to Dharam Vir Singh, chief secretary, Haryana, apprising him of the missing infrastructure and apathy of the concerned officials.

Says Nirmal Bansal, a resident of Palam Vihar, "Potholes have rendered both the roads useless. Leave aside driving; one cannot even walk on the roads. The roads have not been repaired for two years. As a result, both the roads are withered. Water logging and garbage dumped on the roads makes matters worse."

Both the roads are teeming with unauthorised vendors, auto workshops and illegal extension of shops. "

"Emboldened by the knee-jerk action of the authorities, encroachers return soon after being evicted. Recently, three shops adjoining the Vyapar Kendra on Palam Vihar Road were demolished. The shops were rebuilt within days. The absence of police officers results in blatant violation of traffic regulations. The hapless residents of Palam Vihar have to bear the brunt. Whenever we raise the matter with the local authorities, they assure us that the roads will be relaid or repaired but nothing has happened. How long are we supposed to ignore the matter?"