Postal distribution problem gets worse in Gurgaon
By Riti, Section Gurgaon News
Posted on Thu Jul 24, 2008 at 03:12:51 AM EST
WITH THE postal distribution crisis deepening, the city residents have begun shooting letters to Inder Singh Meena, the senior superintendent of post office, Gurgaon, enquiring about their lost letters, registries, telegrams and other important correspondence. The residents of new Gurgaon (east of NH-8) areas, developed mainly by the colonisers, have been facing the postal distribution problem because of the ever-mounting pressure on the delivery system. Non-delivery of mail is a serious problem faced by thousands of people who shifted to these localities without realising such complications.
Indra Vikram Singh, a resident of Wembley Estate, has written 14 times to Meena, complaining that his letters have not been reaching their destinations and neither is mail being delivered to his house.
"We send our representatives regularly to the South City post office but do not find our post there. Even registered letters are delivered after considerable follow up and delay This is causmg mconvemence and loss to us," he said in his letter. "I have not come across any such complaints from anyone but even then I will certainly look into the matter," said Meena.
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He added that the department is quite efficient in terms of delivery "The fault may with the complainants," he said. Reacting to Meena's reply, Singh said, "Why should then one send letters and waste time and money on complaining about non-delivery? Complaints have also come from other lo- calities like Rosewood, South City, Vatika and Nirvana." Even the Gurgaon Citizens Council has written to the postal department with a host of complaints. A senior official in the postal department said, "Our staff delivers post at the right place and at the right time.
In fact, it is the residents who often harass them, instead of being cooperative." The ground reality is that the department is short of staff and there are not enough post offices in the new localities to cope with the growing population. Tushar Ahmed, the head postmaster, DLF -I post office also admitted that the unofficial city population of over 15 lakh is still being fed by the old system of only limited zones.
"Some of the zones (out of the eight zones) are not in operation due to shortage of staff," he said. New post offices have not been constructed to keep pace with the increasing demand, said Ahmed.
Source:HT Live July24th,2008.
